Frequently asked questions

Is Velomatch a bike shop?

We are not a bike shop. We are a window to all the bike shops.

Does Velomatch own the stock?

No. We connect you with dealers who have the bike in stock. We do not carry any stock of our own. This allows us to offer fully independent advice to you.

Am I buying from Velomatch or from the bike shop?

Your purchase is completed directly with the dealer whose offer you choose, on their website.

How long are the offers valid for?

The offers are real time, which means the stock and price information is correct at the moment you receive your offer. The bike is not held in reserve though so it may be sold to another buyer, or the price may change, if you return to the offer later.